Winkelmandje

General terms and conditions of ADUH

Webwinkel aduh.shop is part of ADUH VOF, a company registered in the trade register of the Dutch Chamber of Commerce under file number 81434936 and VAT number NL857356380B01 with registered office at Rijswijkseplein 555 The Hague, The Netherlands.

These general terms and conditions apply to all purchase and sales agreements that ADUH and its customers conclude via www.aduh.shop.

No agreement can be made without your agreement to these terms and conditions.

By placing an order at the ADUH webshop, the customer declares to accept the general terms and conditions.

ADUH cannot guarantee that the content of the site is always free from inaccuracies and typing errors. We also cannot guarantee that all information is up to date. ADUH has the right to change the content of the site at any time.

The colors on your screen may differ from those of the original product. This depends, among other things, on your computer settings. We do everything we can to display the correct colors on our webshop.

All prices are in euros and include 21% VAT and exclude shipping costs.

We accept payments via iDEAL (in the Netherlands), PayPal, MasterCard, Klarna, Apple Pay and bank transfer.

After you have placed your order, you will receive an automatically generated confirmation by email.

Payments are processed by Mollie.

The items are delivered by one of the following companies DHL / Selektvracht / PostNL / FedEx / B2C EUROPE. After your order has been shipped, you will receive a tracking number by email or visible in your account.

Deliveries outside the Netherlands are also provided by one of these companies.

The delivery time starts as soon as ADUH has received the payment from the customer.

All orders are shipped within 1-3 business days of receipt of payment.

We are available Monday to Friday and not on public holidays.

Shipping costs for orders over € 50 are free in the Netherlands.

You can return an item within the period of 14 days after delivery of the item. 

A returned item must always be reported and shipped according to the return procedure, otherwise the refund may be delayed. 

The goods must be returned to us in perfect condition.

Returned items will only be accepted if all labels are intact and applied.

ADUH will not accept items with missing labels.

After the period of 14 days, ADUH assumes that the customer is satisfied with the order.

We advise you to provide the return shipment with a tracking number.

ADUH is not responsible for damage, theft or loss.

All deliveries are subject to availability.

Defective items will be exchanged for the same type of product in the same color and size, subject to availability. Refunds for defective items are made within 30 days of delivery.

Customers who wish to submit a complaint should always first contact customer service at info@aduh.shop

In case of force majeure, ADUH is entitled to dissolve the agreement between ADUH and the customer. Force majeure is a serious nuisance at ADUH or transport standstill.

Intellectual property

This website and all subdomains are the intellectual property of ADUH; nothing may be copied or used without permission from ADUH.

This website and all subdomains are the intellectual property of ADUH; nothing may be copied or used without permission from ADUH.

Personal information is stored and handled with care; it will not be passed on to third parties and will only be used for the delivery of your order.

ADUH webshop uses Secure Socket Layers (SSL), the industry standard for the transfer of information used to process orders.

All rights reserved

All material on the pages of www.aduh.shop is copyrighted.

It cannot be used for any purpose without our prior written consent.

If anything is unclear from the general terms and conditions, you can always contact customer service.